Refund Policy

The guarantee

Every VIDIUTOR license comes with a 15 day money back guarantee, counted from the day of purchase. If VIDIUTOR is not working out for you, for any reason, email us within 15 days and we will refund the full purchase price.

How to request a refund

• Email [email protected] from the address you purchased with.
• Include your order number or license key.
• Telling us what did not work for you is optional, but it genuinely helps us make the product better.

Refunds are issued to the original payment method, typically within 5 business days of your request. Your license is deactivated when the refund is issued.

Try before you buy

You do not have to spend anything to evaluate VIDIUTOR: the free trial runs for 10 days and indexes up to 1 TB of your own footage on your own hardware.

Enterprise agreements

Enterprise deployments are covered by their own agreement terms. Talk to us through the contact page.